Fw: This Week In Startups–Jon Ferrara of Nimble

—–Original Message—–
From: “Carolyn Bedgood, Producer”
Sender: “Carolyn Bedgood, Producer”
Date: Tue, 20 Sep 2011 23:24:37 To:
Reply-To: “Carolyn Bedgood, Producer”
Subject: This Week In Startups–Jon Ferrara of Nimble

Hi TWiST fans!

CRM guru Jon Ferrara (@jon_ferrara) was on the program today talking about his newest startup Nimble–and of course his ground-breaking work at GoldMine in the 90s. Nimble (nimble.com) is hyper-social customer relationship management–think the WordPress of CRM–and Jon had some amazing war stories about funding, founder battles and personal sacrifices. Candid, with a wealth of knowledge, Jon’s a compelling speaker (and not a half bad salesman!) who had our chat room exploding in discussion.

If you didn’t catch the show live, you can watch it in its entirety here: http://goo.gl/YrX64 (Or, you can skip to the sections in YouTube that catch your interest using the time codes below.)

We’ll be back on Friday, Sept. 23 with a News Roundtable featuring the distinguished educator and entrepreneur Steve Blank (@sgblank) and super-angel Bill Lee (@westcoastbill). You can bet we’ll be covering the biggest stories this week in tech–the birth of Qwikster, Google+ opening up, Facebook’s featurepalooza–so remember to join us at 1pm PT here to watch it all go down live: http://thisweekin.com/live

Thanks for your viewership and support!

Carolyn, TWiST Producer

[Just hit ‘reply’ to reach our whole team.]

Jon Ferrara of Nimble

0:00-1:00 Welcome to TWiST everyone!
1:00-3:00 We make be taking this show on the road to London and Paris, right Tyler?
3:00-4:00 If you want all the TWiST insidery goodness, join the TWiST Backchannel! Go to twistlist.co to join right now.
4:00-6:00 Thank you to GoToMeeting for sponsoring the show.
6:00-7:30 We’re here today with Jon Ferrara, CEO of Nimble and former founder of GoldMine.
7:30-10:30 What was it like back in the day at Banyan?
10:30-11:30 How did you fund the company when you were just 27?
11:30-13:00 Life was simpler in the 90s, wasn’t it? People were actually willing to pay for software.
13:00-15:15 So you got the VARs (value added retailers) to manage their own sales people and then the clients used it too?
15:15-16:15 The CRM software put a hand around the neck of the sales people? So it’s babysitting them?
16:15-18:30 How do you separate the relationships that the employees have with their clients from those that the company has with the clients?
18:30-19:30 Let’s take a tour of Nimble.
19:30-20:30 Jon shares the premise behind Nimble: platform unity.
20:30-23:30 How long have you been working on this project?
23:30-25:00 Explain how you came up with that golden feature.
25:00-26:30 What if I start dating someone and it pulls that info it? Is it buyer beware?
26:30-28:00 What are you charging for this?
28:00-32:30 Thank you to Hiscox for sponsoring the show. Let’s take a look at a Q&A session I had with Jim Whetstone from Hiscox about how they help protect small businesses.
32:30-35:00 So during your break, Salesforce.com really took out. When you think about it, what do you think?
35:00-35:45 If someone won’t tell you the price of something, don’t you think it’s a good indication that you’re about to get ripped off?
35:45-37:30 Insight from Tyler: It’s like being a graveyard security guard at a mattress shop.
37:30-39:15 What hasn’t changed about running a company today?
39:15-41:30 So you get the person who doesn’t have a lot of experience and train them up?
41:30-43:15 Jon: I’m curious how much it costs Salesforce to maintain each user.
43:15-46:00 Are you a single founder this go-around? Are you funding this yourself?
46:00-47:45 Jason recounts his experience with seeking funding when he founded Mahalo.
47:45-50:00 Jon recounts when he met a VC at Sequoia who went above and beyond to connect.
50:00-52:15 Question from the chat: How did Jon get Nimble.com and how much did it cost?
52:15-53:30 What was the hardest moment in the history of GoldMine?
53:30-56:00 Jon tells a story about when he was 90 days into GoldMine and his future wife moved in with him and his co-founder.
56:00-57:30 What do you do when there’s tension between you and a co-founder?
57:30-58:00 Jason: I’m asking everyone to go try Nimble.com.
58:00-58:15 If you’re a developer who wants to work at Nimble, email jon@nimble.com.
58:15-01:01:15 Thank you to GoToMeeting and Hiscox for sponsoring the show.
01:01:15-01:04:30 If your kid asks for money for either college or to start a business, would you give him the choice?
01:04:30-01:04:45 Jon: We’re going to announce the MailChimp and Nimble integration soon.

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