Tesla is taking customer service to new heights, offering "house calls" so owners can enjoy hassle-free service without leaving their home or office.
Tesla Rangers will drive or fly to any location in the United States or Canada to perform services in the field, including annual inspections and firmware upgrades. If service requires a vehicle lift, Rangers can coordinate car shipping to and from the nearest facility.
US and Canadian customers pay $1 per roundtrip mile from the closest service center, with a minimum charge of $100. Based on vaunted customer service programs from pioneering organizations such as Zappos.com and the Geek Squad, Tesla's house-call approach is an industry-leading initiative to give customers peace of mind — whether they live in Honolulu or Halifax. We plan to launch mobile service in all our markets.
Get Your Rocky Mountain High at Tesla's Newest Gallery
We're thrilled to announce our newest demonstration gallery, centrally located in scenic Boulder, Colorado. We'll launch the Pearl Street gallery with an evening party on October 23rd. We will be offering test drives and rides all weekend.
Colorado is an excellent match for Tesla. The centennial state aims to be the most environmentally friendly in the nation, with Bill Ritter getting accolades as America's "Greenest Governor" and Colorado's clean energy workforce growing twice quickly as the nation's average. The state offers substantial incentives for fuel-efficient cars — in addition to the $7,500 US federal tax credit for Roadsters.
As Colorado Roadster owners can attest, Teslas are great in the cold. We've performed cold-weather testing on a frozen lake in Arvidsjaur, Sweden. Scandinavia is a leading European sales market, and Canadian deliveries start later this year. Our electric seat warmers and heating vents thaw drivers on frigid nights. We have two hard top options — including a clear-coat carbon fiber roof popular in Northern climates.
The Most Convenient Car You Can Buy
In addition to being four-season friendly, the all-electric Roadster consumes no gasoline and therefore never requires a time-consuming detour to the pump. Owners simply charge the Roadster overnight from a conventional 120- or 240-volt outlet, and every single morning the car is fully charged — roughly 240 miles of driving!
Some customers say never going to a gas station is the top benefit of the Roadster — even more appealing than the car's acceleration!
Additionally, the Roadster — faster than a Porsche 911 and twice as energy efficient as a Toyota Prius — requires less routine maintenance than conventional cars. It does not need oil changes or exhaust system work. Roadsters have no spark plugs, pistons, hoses, belts or clutches to replace. Zero tailpipe emission means no smog checks. Tesla recommends a standard service and diagnostic inspection once a year or every 12,000 miles — and Tesla Rangers can perform that practically anywhere.
Believe It: Nearly 900 Roadsters Delivered So Far
Tesla is nearing its 900th delivery. The acclaimed Roadster, six times as energy efficient as conventional sports cars, is the only highway-capable electric vehicle currently for sale.
In early September, Tesla delivered its 700th vehicle. Lennart Hennig, a 24-year-old German law student and entrepreneur, drove his electric blue Roadster Sport home from the Frankfurt Motor Show. Tesla, which opened showrooms in London and Munich, is rapidly accelerating sales throughout Europe.
Curious? Test Drive a 2010 Roadster
The second-generation Roadster and the Roadster Sport debuted this summer, and reviews from the world's top car critics have been overwhelmingly positive. Even our toughest critics delight in the "incredibly punchy" Roadster Sport — which does 0-60 mph in a blistering 3.7 seconds. In fact, the Sport has become the darling of the iconic American drag strip!
The 2010 Roadster features categorical improvements: substantial engineering changes, even faster acceleration, more luxurious leather and exotic carbon fiber appointments found on cars with twice the sticker price. If you custom-order your car online, in showrooms or by phone today, you could have your car in time for Christmas.
Click here to find a Tesla Gallery near you or contact us at one of our headquarter locations:
North America: (650) 413-6300
Europe: +44 175 362 6782