Malcolm Gladwell on Mahalo (sort of)

From a recent interview

  • How do you see technological advances changing the workplace in the coming years?

    I don’t know. That’s the kind of question I think one only embarrasses oneself by trying to answer. But I know that the next problem we need to solve is, we have given people virtually unlimited access to data, to information; the next question is, can we give them better tools for making sense of that information?

    Google in a sense is a symbol of the solution to an old problem. We don’t need more Googles; what we need is a way to prioritize and analyze and make sense of the information we have at our fingertips. And maybe those kinds of solutions aren’t technological at all. I’m quite prepared for the possibility that the next revolution is not going to come from a machine; it’s going to come from creating a more thoughtful work force and giving people the opportunity to be thoughtful.

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