cigna sucks?
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Question: If everyone did a blog post saying “Cigna Sucks!” or “Screw you CIGNA!” would that get to the front page of the WSJ/NYT? Would it impact CIGNA’s stock price?! Would it get to the #1 result on Google for Cigna ABOVE Cigna’s own home page?!
I wonder what would happen if 1,000 or 10,000 bloggers did a post what impact that would have on how CIGNA treats people?
I wonder what would happen if 100,000 folks did this blog post/Twitter/Facebook/MySpace post?
What is 1M people did it!?!?
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Our company just got this insurance (thanks assholes!) Now I
have to change my doctor who I have seen for over 20 years
and my drugstore. Cigna sucks big time….
Comment by Neelie — January 4, 2009 @ 12:31 pm
Cigna requires that representatives talk to people that call in for assistance with benefits, eligiblity or claims 2 minutes. They berate reps for “engaging the caller with idle chit chat”. Their metrics show that by talking extensivly over 2 minutes costs them 400,000 overall per minute. They don’t want to pay for customer service because it eats into their overhead
Comment by gretchen — April 16, 2009 @ 11:47 pm