<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Verizon and Asurion insurance scam.</title>
	<atom:link href="http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/feed/" rel="self" type="application/rss+xml" />
	<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/</link>
	<description>Just another WordPress site</description>
	<lastBuildDate>Wed, 10 Nov 2010 14:11:11 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.3</generator>
	<item>
		<title>By: Glen</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-45</link>
		<dc:creator>Glen</dc:creator>
		<pubDate>Thu, 30 Sep 2010 19:02:23 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-45</guid>
		<description>If you must deal with these jokers do yourself and others a favor and tell them the phone was lost.  The still have to replace it, they can&#039;t make you file a police report for a theift, and they can&#039;t resell your crap phone to other poor fools.</description>
		<content:encoded><![CDATA[<p>If you must deal with these jokers do yourself and others a favor and tell them the phone was lost.  The still have to replace it, they can&#8217;t make you file a police report for a theift, and they can&#8217;t resell your crap phone to other poor fools.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Glen</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-44</link>
		<dc:creator>Glen</dc:creator>
		<pubDate>Thu, 30 Sep 2010 18:58:19 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-44</guid>
		<description>Love all the brain dead morons on here trying to defend this scamming company saying that they got new phones multiple times.  They are lying.  I know countless people that have gotten shafted.  I know from personal experience on many more than one occasion that if you file more than one claim in a two year period they out right refuse to replace the phone.  I also know from 3 out of 4 experiences that their phones come broke.

I&#039;m not spending more money on them.  I&#039;m just setting that money aside and I&#039;ll replace the phone myself should something happen.</description>
		<content:encoded><![CDATA[<p>Love all the brain dead morons on here trying to defend this scamming company saying that they got new phones multiple times.  They are lying.  I know countless people that have gotten shafted.  I know from personal experience on many more than one occasion that if you file more than one claim in a two year period they out right refuse to replace the phone.  I also know from 3 out of 4 experiences that their phones come broke.</p>
<p>I&#8217;m not spending more money on them.  I&#8217;m just setting that money aside and I&#8217;ll replace the phone myself should something happen.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Ann</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-43</link>
		<dc:creator>Ann</dc:creator>
		<pubDate>Thu, 19 Aug 2010 22:54:25 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-43</guid>
		<description>There are a lot of misconceptions about Asurion...I work for
a company that replaces phones through them so let me clear
some things up..

1. Asurion insurance only covers things the warranty does not
the initial blog post spoke of what sounds like software issues
THIS IS NOT AN INSURANCE ISSUE this is a warranty issue that would
be covered under the providers warranty. If you are out of warranty
you are most likely eligible for upgrade. For example, with a car
you wouldn&#039;t call your insurance company because your brand new
car&#039;s check engine light went on, you&#039;d go to the dealership.
If you got into an accident, then you could make an insurance claim.
claim.

2. In regards to people&#039;s comments about there being a
deductible for a &quot;20$&quot; phone, the phone is only that cheap
because you most likely signed a contract with the service provider.
If you were to try to buy a phone with out a contract, they would
range from 200 (for your most basic flip phone), to 600$ (for
the newest smart phones). Don&#039;t blame your carrier for those prices
they are what even authorized retailers PAY our of pocket for these phones.
So a 50$ deductible versus a $3-400 charge isn&#039;t too bad.
The reason they are like new is because no insurance company would
be able to stay in business by collecting 4-5$ a month from you
and then sending out $500 phones. In most cases people just use
the insurance replacement to hold themselves over until they are
eligible to upgrade.

Truth be told, the reps at the stores should&#039;ve told you about
the deductible, you should have the right to chose if you want
the insurance. But personally, I think anyone who has a phone
with a keyboard, touchscreen, or a PDA would be silly for not getting it.
It is rare that deductible + monthly fee the price adds up to
more than what the phone would&#039;ve cost you outright to buy it
new.

Also, all insurance replacements from Asurion come with a 90 day
warranty of their own, so if your replacements really are in that
bad of shape, contact them. They will gladly troubleshoot the device
and send out a new one if necessary.

Phew. That is all! :)</description>
		<content:encoded><![CDATA[<p>There are a lot of misconceptions about Asurion&#8230;I work for<br />
a company that replaces phones through them so let me clear<br />
some things up..</p>
<p>1. Asurion insurance only covers things the warranty does not<br />
the initial blog post spoke of what sounds like software issues<br />
THIS IS NOT AN INSURANCE ISSUE this is a warranty issue that would<br />
be covered under the providers warranty. If you are out of warranty<br />
you are most likely eligible for upgrade. For example, with a car<br />
you wouldn&#8217;t call your insurance company because your brand new<br />
car&#8217;s check engine light went on, you&#8217;d go to the dealership.<br />
If you got into an accident, then you could make an insurance claim.<br />
claim.</p>
<p>2. In regards to people&#8217;s comments about there being a<br />
deductible for a &#8220;20$&#8221; phone, the phone is only that cheap<br />
because you most likely signed a contract with the service provider.<br />
If you were to try to buy a phone with out a contract, they would<br />
range from 200 (for your most basic flip phone), to 600$ (for<br />
the newest smart phones). Don&#8217;t blame your carrier for those prices<br />
they are what even authorized retailers PAY our of pocket for these phones.<br />
So a 50$ deductible versus a $3-400 charge isn&#8217;t too bad.<br />
The reason they are like new is because no insurance company would<br />
be able to stay in business by collecting 4-5$ a month from you<br />
and then sending out $500 phones. In most cases people just use<br />
the insurance replacement to hold themselves over until they are<br />
eligible to upgrade.</p>
<p>Truth be told, the reps at the stores should&#8217;ve told you about<br />
the deductible, you should have the right to chose if you want<br />
the insurance. But personally, I think anyone who has a phone<br />
with a keyboard, touchscreen, or a PDA would be silly for not getting it.<br />
It is rare that deductible + monthly fee the price adds up to<br />
more than what the phone would&#8217;ve cost you outright to buy it<br />
new.</p>
<p>Also, all insurance replacements from Asurion come with a 90 day<br />
warranty of their own, so if your replacements really are in that<br />
bad of shape, contact them. They will gladly troubleshoot the device<br />
and send out a new one if necessary.</p>
<p>Phew. That is all! <img src='http://calacanis.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: LW Killpack</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-42</link>
		<dc:creator>LW Killpack</dc:creator>
		<pubDate>Wed, 04 Aug 2010 17:47:20 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-42</guid>
		<description>Assurion is not only the worst customer service I have experienced, the refurbished phone comes from Mexco. I am on my 3rd on and it still doesn&#039;t work.</description>
		<content:encoded><![CDATA[<p>Assurion is not only the worst customer service I have experienced, the refurbished phone comes from Mexco. I am on my 3rd on and it still doesn&#8217;t work.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Shelly</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-41</link>
		<dc:creator>Shelly</dc:creator>
		<pubDate>Mon, 26 Jul 2010 04:28:59 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-41</guid>
		<description>Also beware of homeowners insurance scams especially in such difficult economic times and when severe weather conditions jeopardize life and health.

Royal Palm Insurance , Gainseville , FL ,  and Newman  Insurance Agency , Inc., Hollywood , FL and  Tower Hill Insurance Company , Gainseville , FL,  were involved in arranging and providing homeowners insurance and soon after they were paid for the insurance they would inform customer the home is at risk and cancel the policy. Then offer another policy for significant additional amount.

During hurricane season policy is cancelled again and customer again is informed that the home is at risk.</description>
		<content:encoded><![CDATA[<p>Also beware of homeowners insurance scams especially in such difficult economic times and when severe weather conditions jeopardize life and health.</p>
<p>Royal Palm Insurance , Gainseville , FL ,  and Newman  Insurance Agency , Inc., Hollywood , FL and  Tower Hill Insurance Company , Gainseville , FL,  were involved in arranging and providing homeowners insurance and soon after they were paid for the insurance they would inform customer the home is at risk and cancel the policy. Then offer another policy for significant additional amount.</p>
<p>During hurricane season policy is cancelled again and customer again is informed that the home is at risk.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Shelly</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-40</link>
		<dc:creator>Shelly</dc:creator>
		<pubDate>Mon, 26 Jul 2010 04:28:36 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-40</guid>
		<description>Another insurance scam to beware of is homeowners insurance scams especially in such difficult economic times and when severe weather conditions jeopardize life and health.

Royal Palm Insurance , Gainseville , FL ,  and Newman  Insurance Agency , Inc., Hollywood , FL and  Tower Hill Insurance Company , Gainseville , FL,  were involved in arranging and providing homeowners insurance and soon after they were paid for the insurance they would inform customer the home is at risk and cancel the policy. Then offer another policy for significant additional amount.

During hurricane season policy is cancelled again and customer again is informed that the home is at risk.</description>
		<content:encoded><![CDATA[<p>Another insurance scam to beware of is homeowners insurance scams especially in such difficult economic times and when severe weather conditions jeopardize life and health.</p>
<p>Royal Palm Insurance , Gainseville , FL ,  and Newman  Insurance Agency , Inc., Hollywood , FL and  Tower Hill Insurance Company , Gainseville , FL,  were involved in arranging and providing homeowners insurance and soon after they were paid for the insurance they would inform customer the home is at risk and cancel the policy. Then offer another policy for significant additional amount.</p>
<p>During hurricane season policy is cancelled again and customer again is informed that the home is at risk.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: SMART REPRESENTATIVE</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-39</link>
		<dc:creator>SMART REPRESENTATIVE</dc:creator>
		<pubDate>Tue, 13 Jul 2010 18:32:33 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-39</guid>
		<description>Phn insurance is just like car insurance you idiots!!!! You have to pay a ded.~!!! Now if your phn is damaged or wet...guess what...you have to pay!!!! If the Insurance Company is sooooo bad...Why dnt you drop the insurance...and when your phn breaks or gets wet or whateva the hell yall do to your phn....PAY FULL RETAIL PRICE FOR ANOTHER ONEEEEEE!!!!! Silly Customers....!!!</description>
		<content:encoded><![CDATA[<p>Phn insurance is just like car insurance you idiots!!!! You have to pay a ded.~!!! Now if your phn is damaged or wet&#8230;guess what&#8230;you have to pay!!!! If the Insurance Company is sooooo bad&#8230;Why dnt you drop the insurance&#8230;and when your phn breaks or gets wet or whateva the hell yall do to your phn&#8230;.PAY FULL RETAIL PRICE FOR ANOTHER ONEEEEEE!!!!! Silly Customers&#8230;.!!!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mfk</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-38</link>
		<dc:creator>mfk</dc:creator>
		<pubDate>Thu, 06 May 2010 13:16:30 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-38</guid>
		<description>great experiences.  i would rather pay the deductible and monthly then pay a new price of 500 or more if lost or stolen or stops working.  i have had my phones replaced multiple times with them, and think the service is great.  you have to figure out if paying the service is workth it based on the true full price value of your phone.  so with expensive pds/smartphones it is worth it.  with cheap 20-100 dollar phones probably not... also after a certain amount of months you have to figure out if it is worth continuing the service based on the value of your phone and what your have paid out already and also keep in mind what your new every two, or discount would be with your early upgrade or whatnot through verizon...  it is silly to think that you should pay monthy fees on cheap hones for replacement.  be smart about what you want, read the fine print before signing things, and dont always trust some poor sap behind a counter that thinks its a good idea for you to get this product.... you must figure it out for yourself...  all the info is available for you, you just need to read it yourself...  I have used this service for years, and will continue to do so when it makes sense based on return value of my phone...  sorry for your troubles, and i that you figure out a way to get a new device.</description>
		<content:encoded><![CDATA[<p>great experiences.  i would rather pay the deductible and monthly then pay a new price of 500 or more if lost or stolen or stops working.  i have had my phones replaced multiple times with them, and think the service is great.  you have to figure out if paying the service is workth it based on the true full price value of your phone.  so with expensive pds/smartphones it is worth it.  with cheap 20-100 dollar phones probably not&#8230; also after a certain amount of months you have to figure out if it is worth continuing the service based on the value of your phone and what your have paid out already and also keep in mind what your new every two, or discount would be with your early upgrade or whatnot through verizon&#8230;  it is silly to think that you should pay monthy fees on cheap hones for replacement.  be smart about what you want, read the fine print before signing things, and dont always trust some poor sap behind a counter that thinks its a good idea for you to get this product&#8230;. you must figure it out for yourself&#8230;  all the info is available for you, you just need to read it yourself&#8230;  I have used this service for years, and will continue to do so when it makes sense based on return value of my phone&#8230;  sorry for your troubles, and i that you figure out a way to get a new device.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Carla</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-37</link>
		<dc:creator>Carla</dc:creator>
		<pubDate>Tue, 23 Mar 2010 19:43:20 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-37</guid>
		<description>My problems with Asurion is just a terrible headache.  I am a sprint customer and after my daughter had gotten her phone stolen, we had to get a replacement.  After so many years of paying this insurance protection they send me phones that are no longer made and are not able to work with the Sprint network. It took Tech support Advance team, in person at the Sprint store and more trouble shooting than I care to speak on.  Let&#039;s just say in I received 3 defective/non-working phones in 5 days.  It took an Advance Tech member to call Asurion directly and speak to their supervisor to handle the situation.  Then it went to the Office of the CEO.  I have yet to receive a properly working phone and when I asked the person in their CEO office about quality assurance checks, he simply replied that they only cosmetically recondition the phones and do not know if a phone works properly until a customer activates it.  What a waste of assuring that you have protection when something goes wrong with a cell phone.  We will be cancelling any services for phone replacement.

Not only this problem but it became quite ridiculous when I would contact them, they would put me on hold, then transfer me to some cyberspace call center where I&#039;d sit on hold then eventually hang up the phone.  So now when I deal with them, I contact Sprint, and request that they contact Asurion to handle this problem.  Asurion Reps were upset and demanded that I no longer have a 3rd party on the line when dealing with this situation.  Well, as stated to them, I am a Sprint customer and they went above and beyond their duty to provide adequate customer service and understands that after 3 phones with the same problem, that I was not the one with the problem.

I wouldn&#039;t recommend anyone to use Asurion for their cell phone insurance.  They will not serve you the way loyal paying customers should be treated.</description>
		<content:encoded><![CDATA[<p>My problems with Asurion is just a terrible headache.  I am a sprint customer and after my daughter had gotten her phone stolen, we had to get a replacement.  After so many years of paying this insurance protection they send me phones that are no longer made and are not able to work with the Sprint network. It took Tech support Advance team, in person at the Sprint store and more trouble shooting than I care to speak on.  Let&#8217;s just say in I received 3 defective/non-working phones in 5 days.  It took an Advance Tech member to call Asurion directly and speak to their supervisor to handle the situation.  Then it went to the Office of the CEO.  I have yet to receive a properly working phone and when I asked the person in their CEO office about quality assurance checks, he simply replied that they only cosmetically recondition the phones and do not know if a phone works properly until a customer activates it.  What a waste of assuring that you have protection when something goes wrong with a cell phone.  We will be cancelling any services for phone replacement.</p>
<p>Not only this problem but it became quite ridiculous when I would contact them, they would put me on hold, then transfer me to some cyberspace call center where I&#8217;d sit on hold then eventually hang up the phone.  So now when I deal with them, I contact Sprint, and request that they contact Asurion to handle this problem.  Asurion Reps were upset and demanded that I no longer have a 3rd party on the line when dealing with this situation.  Well, as stated to them, I am a Sprint customer and they went above and beyond their duty to provide adequate customer service and understands that after 3 phones with the same problem, that I was not the one with the problem.</p>
<p>I wouldn&#8217;t recommend anyone to use Asurion for their cell phone insurance.  They will not serve you the way loyal paying customers should be treated.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Heather</title>
		<link>http://calacanis.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-36</link>
		<dc:creator>Heather</dc:creator>
		<pubDate>Wed, 17 Mar 2010 19:27:09 +0000</pubDate>
		<guid isPermaLink="false">http://calacanis.wordpress.com/2004/02/18/verizon-and-asurion-insurance-scam/#comment-36</guid>
		<description>First of all, I WORK AT ASURION!! &amp;&amp; if some of you all would read ur terms and conditions like your suppose to then you wouldnt have any problems filing a claim with Asurion. Asurion works the same as most insurance companies. They are a third party company to Verizon Wireless and can not help that most of Verizon Wireless reps do not take the time to read the insurance portion of the terms and conditions. So if your miss informed or you get the run around because your phone has software issues or is MALFUNCTIONING, Asurion CAN NOT COVER THAT!! Does your car insurance company cover your car if you just bought a car of the lot and you drove 5 miles and all of a sudden the car quit working?? NO!! The dealership you bought it from needs to help you, it works the same way. If you read the paper work thats provide for you when you sign your contract then alot of you would not be complaining. But most people EXPECT to be told everything. YOU HAVE TO READ YOURSELF. Your big kids so do it yourself. All of you can bash Asurion all you want but its a GREAT COMPANY! Ya&#039;ll just dnt like it because you didnt get your way so you wanna cry and blog about it!! And you would also know that in your terms and conditions it does state that you could get a new or remanufactured phone. SO READ YOUR PAPERWORK PEOPLE and stop being pissed off for no reason</description>
		<content:encoded><![CDATA[<p>First of all, I WORK AT ASURION!! &amp;&amp; if some of you all would read ur terms and conditions like your suppose to then you wouldnt have any problems filing a claim with Asurion. Asurion works the same as most insurance companies. They are a third party company to Verizon Wireless and can not help that most of Verizon Wireless reps do not take the time to read the insurance portion of the terms and conditions. So if your miss informed or you get the run around because your phone has software issues or is MALFUNCTIONING, Asurion CAN NOT COVER THAT!! Does your car insurance company cover your car if you just bought a car of the lot and you drove 5 miles and all of a sudden the car quit working?? NO!! The dealership you bought it from needs to help you, it works the same way. If you read the paper work thats provide for you when you sign your contract then alot of you would not be complaining. But most people EXPECT to be told everything. YOU HAVE TO READ YOURSELF. Your big kids so do it yourself. All of you can bash Asurion all you want but its a GREAT COMPANY! Ya&#8217;ll just dnt like it because you didnt get your way so you wanna cry and blog about it!! And you would also know that in your terms and conditions it does state that you could get a new or remanufactured phone. SO READ YOUR PAPERWORK PEOPLE and stop being pissed off for no reason</p>
]]></content:encoded>
	</item>
</channel>
</rss>

